Cancellations: A "Cancellation" occurs when the Customer or Supplier voids an order for a withdrawal of funds from a Customer's Card account or bank account before a sale is sent for deposit. DemmeHouse will not collect a deposit from the Customer and the previously authorized funds will be released at the Card issuing bank's discretion.
After a sale is sent for deposit, any attempt to reimburse the cost of a Product to a Customer constitutes a Refund and shall be dealt with as set forth below. You may contact us regarding your purchase from DemmeHouse, Inc within 14 days of delivery for a refund, less shipping and handling.
Returns: A return occurs when a Customer returns Products previously purchased from 2CO ("Return"). DemmeHouse, Inc will not reduce the amount of a Refund by the assessment of a "restocking fee" for any Return that occurs in accordance with DemmeHouse’s Return Policy. Returns are not accepted for books that are intentionally used as evidenced by pencil / ink marks, water damage, wrinkled or folded book pages, or damage to a book's cover.
Refunds: A refund is the actual reimbursement of the cost of a Product to a Customer("Refund"). DemmeHouse, Inc accomplishes the Refund by reversing the amount previously charged to the Customer's Card or account at the Card issuing bank and the appropriate amount is credited to the appropriate Card or account at the Card issuing bank of the Customer. A refund for damaged books or products, due to shipping, including shipping fees are fully returnable within 14 days from the date of purchase.
Collection of Personal Information or Prospect Information: Women in Journey.com or DemmeHouse.com may collect Personal Information from you, but only if you provide it to us voluntarily. We also collect Personal Information that you provide to us so that we can fulfill your order. In addition, in certain situations, such as when a purchaser buys a product as a gift and supplies the recipients' name and address, we collect Prospect Information.
Use of Personal Information: Women in Journey.com or DemmeHouse.com may use and disclose Personal Information or Prospect Information as described in this document. In addition to the uses described in this document, we may use Personal Information or Prospect Information for purposes that include maintaining the websites, order fulfillment and administration, and product surveys, administrative and analytical purposes like accounting, billing and audits, and information system management, and other, similar uses. We may also use Personal Information or Prospect Information to provide current and potential customers and suppliers with information about our services.
We only collect, use, and disclose Personal Information or Prospect Information for purposes that are reasonable in the circumstances. We use only fair and lawful means to collect Personal Information or Prospect Information.
Protection of WomeninJourney.com or DemmeHouse.com and Others: We may use or disclose Personal Information or Prospect Information without your consent in certain circumstances:
*If we are required by law or by an order or requirement of a court, administrative agency, or other government entity, or by court rules
concerning the production of records;
*If we have reasonable grounds to believe that use or disclosure is necessary to protect the rights, privacy, property, or safety of our users or
*If we have reasonable grounds to believe that the information relates to breach of an agreement or violation of the law that has been, is
being, or is about to be committed;
* If it is necessary for fraud protection, risk reduction, or the establishment or collection of funds owed to us;
* If the information is public;
* For other reasons allowed or required by law.
When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary to fulfill the disclosure purpose.